The clock starts when you file.Start free →
ROW30
Airline data

Alaska Airlines performance scorecard

In 2024-01, Alaska drew 3.72x its normal Wikipedia attention (159263 views) with press tone -1.662 across 20270 articles, while cancelling 17.55% of flights.

We hold 172 validated statistics for Alaska Airlines, covering 1987 to 2026-07. The 54 most recent in each category are below.

What this does not meanThis carrier’s figures span 1 January 2018, when the DOT changed both which airlines must report (from 1% to half of one percent of domestic scheduled passenger revenue) and how flights are attributed (from the operating carrier to the marketing carrier). Figures either side of that date describe different populations of flights, so they are listed by year rather than drawn as one trend.

Cancellations and delays

  • In 2024, Alaska cancelled 1.96% of its 245819 tracked flights (95% CI ±0.055 pts), ranking 3 of 15 carriers for cancellations.

    2024n=245819 flights; binomial 95% CI ±0.055 pts

    Reporting carriers only (DOT threshold); operating-carrier attribution.

  • In 2024, 22.1% of Alaska flights arrived 15+ minutes late (n=245819 flights).

    2024n=245819 flights

    Reporting carriers only.

  • In 2023, Alaska cancelled 0.81% of its 245344 tracked flights (95% CI ±0.035 pts), ranking 14 of 15 carriers for cancellations.

    2023n=245344 flights; binomial 95% CI ±0.035 pts

    Reporting carriers only (DOT threshold); operating-carrier attribution.

  • In 2023, 19.6% of Alaska flights arrived 15+ minutes late (n=245344 flights).

    2023n=245344 flights

    Reporting carriers only.

  • In 2022, Alaska cancelled 2.72% of its 228384 tracked flights (95% CI ±0.067 pts), ranking 11 of 17 carriers for cancellations.

    2022n=228384 flights; binomial 95% CI ±0.067 pts

    Reporting carriers only (DOT threshold); operating-carrier attribution.

  • In 2022, 20.5% of Alaska flights arrived 15+ minutes late (n=228384 flights).

    2022n=228384 flights

    Reporting carriers only.

  • In 2021, Alaska cancelled 1.7% of its 188955 tracked flights (95% CI ±0.058 pts), ranking 10 of 17 carriers for cancellations.

    2021n=188955 flights; binomial 95% CI ±0.058 pts

    Reporting carriers only (DOT threshold); operating-carrier attribution.

  • In 2021, 17.3% of Alaska flights arrived 15+ minutes late (n=188955 flights).

    2021n=188955 flights

    Reporting carriers only.

  • In 2020, 11.4% of Alaska flights arrived 15+ minutes late (n=138226 flights).

    2020n=138226 flights

    Reporting carriers only.

  • In 2020, Alaska cancelled 3.97% of its 138226 tracked flights (95% CI ±0.103 pts), ranking 14 of 16 carriers for cancellations.

    2020n=138226 flights; binomial 95% CI ±0.103 pts

    Reporting carriers only (DOT threshold); operating-carrier attribution.

  • In 2019, Alaska cancelled 1.16% of its 264816 tracked flights (95% CI ±0.041 pts), ranking 12 of 16 carriers for cancellations.

    2019n=264816 flights; binomial 95% CI ±0.041 pts

    Reporting carriers only (DOT threshold); operating-carrier attribution.

  • In 2019, 18.6% of Alaska flights arrived 15+ minutes late (n=264816 flights).

    2019n=264816 flights

    Reporting carriers only.

Lobbying and political spending

  • In 2024, Alaska reported $0.4B net income while scoring 56.6/100 on the Row30 Misery Index (rank #5 most miserable).

    2024audited 10-K figures (complete population)

    Holding-company level income.

  • In 2024, Alaska scored 44.4/100 on the Row30 Hypocrisy Index (lobbying spend x passenger fees x operational misery), ranking #6.

    2024composite index; components published alongside

    Complaint dimension currently proxied by misery index pending DOT ATCR ingestion.

  • In 2024, Alaska spent $2.73M on federal lobbying while collecting $576.0M in baggage and change fees — $211.0 in fees for every lobbying dollar.

    2024complete-population disclosures (LDA filings + Form 41)

    Lobbying totals include all issues, not only aviation; LDA data as-retrieved (Senate cannot vouch post-retrieval).

  • In 2023, Alaska scored 20.3/100 on the Row30 Hypocrisy Index (lobbying spend x passenger fees x operational misery), ranking #7.

    2023composite index; components published alongside

    Complaint dimension currently proxied by misery index pending DOT ATCR ingestion.

  • In 2023, Alaska reported $0.24B net income while scoring 31.5/100 on the Row30 Misery Index (rank #9 most miserable).

    2023audited 10-K figures (complete population)

    Holding-company level income.

  • In 2023, Alaska spent $2.05M on federal lobbying while collecting $541.0M in baggage and change fees — $265.0 in fees for every lobbying dollar.

    2023complete-population disclosures (LDA filings + Form 41)

    Lobbying totals include all issues, not only aviation; LDA data as-retrieved (Senate cannot vouch post-retrieval).

  • In 2022, Alaska reported $0.06B net income while scoring 41.4/100 on the Row30 Misery Index (rank #8 most miserable).

    2022audited 10-K figures (complete population)

    Holding-company level income.

  • In 2022, Alaska scored 32.8/100 on the Row30 Hypocrisy Index (lobbying spend x passenger fees x operational misery), ranking #8.

    2022composite index; components published alongside

    Complaint dimension currently proxied by misery index pending DOT ATCR ingestion.

  • In 2022, Alaska spent $1.65M on federal lobbying while collecting $551.0M in baggage and change fees — $334.0 in fees for every lobbying dollar.

    2022complete-population disclosures (LDA filings + Form 41)

    Lobbying totals include all issues, not only aviation; LDA data as-retrieved (Senate cannot vouch post-retrieval).

  • In 2021, Alaska scored 52.7/100 on the Row30 Hypocrisy Index (lobbying spend x passenger fees x operational misery), ranking #6.

    2021composite index; components published alongside

    Complaint dimension currently proxied by misery index pending DOT ATCR ingestion.

  • In 2021, Alaska reported $0.48B net income while scoring 49.5/100 on the Row30 Misery Index (rank #8 most miserable).

    2021audited 10-K figures (complete population)

    Holding-company level income.

  • In 2021, Alaska spent $1.31M on federal lobbying while collecting $466.0M in baggage and change fees — $357.0 in fees for every lobbying dollar.

    2021complete-population disclosures (LDA filings + Form 41)

    Lobbying totals include all issues, not only aviation; LDA data as-retrieved (Senate cannot vouch post-retrieval).

Baggage and change fees

  • In 2024, Alaska Airlines Inc. collected $17.49 per passenger in baggage + change fees ($576.0M total across 32.9M passengers).

    2024complete-population accounting data (Form 41), not a sample

    Excludes seat/upgrade/other ancillary fees (not separately reported).

  • In 2023, Alaska Airlines Inc. collected $16.41 per passenger in baggage + change fees ($541.0M total across 33.0M passengers).

    2023complete-population accounting data (Form 41), not a sample

    Excludes seat/upgrade/other ancillary fees (not separately reported).

  • In 2022, Alaska Airlines Inc. collected $18.45 per passenger in baggage + change fees ($551.0M total across 29.9M passengers).

    2022complete-population accounting data (Form 41), not a sample

    Excludes seat/upgrade/other ancillary fees (not separately reported).

  • In 2021, Alaska Airlines Inc. collected $21.46 per passenger in baggage + change fees ($466.0M total across 21.7M passengers).

    2021complete-population accounting data (Form 41), not a sample

    Excludes seat/upgrade/other ancillary fees (not separately reported).

  • In 2020, Alaska Airlines Inc. collected $20.47 per passenger in baggage + change fees ($233.0M total across 11.4M passengers).

    2020complete-population accounting data (Form 41), not a sample

    Excludes seat/upgrade/other ancillary fees (not separately reported).

  • In 2019, Alaska Airlines Inc. collected $15.42 per passenger in baggage + change fees ($519.0M total across 33.7M passengers).

    2019complete-population accounting data (Form 41), not a sample

    Excludes seat/upgrade/other ancillary fees (not separately reported).

  • In 2018, Alaska Airlines Inc. collected $15.06 per passenger in baggage + change fees ($475.0M total across 31.5M passengers).

    2018complete-population accounting data (Form 41), not a sample

    Excludes seat/upgrade/other ancillary fees (not separately reported).

  • In 2017, Alaska Airlines Inc. collected $10.92 per passenger in baggage + change fees ($263.0M total across 24.1M passengers).

    2017complete-population accounting data (Form 41), not a sample

    Excludes seat/upgrade/other ancillary fees (not separately reported).

  • In 2016, Alaska Airlines Inc. collected $10.79 per passenger in baggage + change fees ($244.0M total across 22.6M passengers).

    2016complete-population accounting data (Form 41), not a sample

    Excludes seat/upgrade/other ancillary fees (not separately reported).

  • In 2015, Alaska Airlines Inc. collected $10.04 per passenger in baggage + change fees ($214.0M total across 21.3M passengers).

    2015complete-population accounting data (Form 41), not a sample

    Excludes seat/upgrade/other ancillary fees (not separately reported).

  • In 2014, Alaska Airlines Inc. collected $11.12 per passenger in baggage + change fees ($213.0M total across 19.2M passengers).

    2014complete-population accounting data (Form 41), not a sample

    Excludes seat/upgrade/other ancillary fees (not separately reported).

  • In 2013, Alaska Airlines Inc. collected $10.4 per passenger in baggage + change fees ($186.0M total across 17.9M passengers).

    2013complete-population accounting data (Form 41), not a sample

    Excludes seat/upgrade/other ancillary fees (not separately reported).

Report card

  • The 2024 Row30 Airline Report Card grades Alaska D (44.4/100): reliability 44.1, baggage 36.6, fees 52.3.

    2024composite of official DOT metrics; sub-scores published

    Transparent composite, not an endorsement; sparse bumping data in some years.

  • The 2023 Row30 Airline Report Card grades Alaska C (61.8/100): reliability 88.9, baggage 35.0, fees 61.4.

    2023composite of official DOT metrics; sub-scores published

    Transparent composite, not an endorsement; sparse bumping data in some years.

  • The 2022 Row30 Airline Report Card grades Alaska D (49.3/100): reliability 69.9, baggage 20.6, fees 57.4.

    2022composite of official DOT metrics; sub-scores published

    Transparent composite, not an endorsement; sparse bumping data in some years.

  • The 2021 Row30 Airline Report Card grades Alaska D (50.6/100): reliability 60.3, baggage 30.5, fees 28.7.

    2021composite of official DOT metrics; sub-scores published

    Transparent composite, not an endorsement; sparse bumping data in some years.

  • The 2020 Row30 Airline Report Card grades Alaska D (52.7/100): reliability 79.2, baggage 48.5, fees 30.3.

    2020composite of official DOT metrics; sub-scores published

    Transparent composite, not an endorsement; sparse bumping data in some years.

  • The 2019 Row30 Airline Report Card grades Alaska D (49.3/100): reliability 58.2, baggage 47.0, fees 42.8.

    2019composite of official DOT metrics; sub-scores published

    Transparent composite, not an endorsement; sparse bumping data in some years.

  • The 2018 Row30 Airline Report Card grades Alaska C (56.4/100): reliability 68.8, baggage n/a, fees 44.0.

    2018composite of official DOT metrics; sub-scores published

    Transparent composite, not an endorsement; sparse bumping data in some years.

  • The 2017 Row30 Airline Report Card grades Alaska C (58.3/100): reliability 59.5, baggage n/a, fees 57.2.

    2017composite of official DOT metrics; sub-scores published

    Transparent composite, not an endorsement; sparse bumping data in some years.

  • The 2016 Row30 Airline Report Card grades Alaska C (61.9/100): reliability 66.5, baggage n/a, fees 57.3.

    2016composite of official DOT metrics; sub-scores published

    Transparent composite, not an endorsement; sparse bumping data in some years.

  • The 2015 Row30 Airline Report Card grades Alaska C (67.1/100): reliability 80.8, baggage n/a, fees 53.4.

    2015composite of official DOT metrics; sub-scores published

    Transparent composite, not an endorsement; sparse bumping data in some years.

  • The 2014 Row30 Airline Report Card grades Alaska D (54.2/100): reliability 72.6, baggage n/a, fees 35.9.

    2014composite of official DOT metrics; sub-scores published

    Transparent composite, not an endorsement; sparse bumping data in some years.

  • The 2013 Row30 Airline Report Card grades Alaska C (55.9/100): reliability 69.5, baggage n/a, fees 42.4.

    2013composite of official DOT metrics; sub-scores published

    Transparent composite, not an endorsement; sparse bumping data in some years.

Public attention

  • As of 2026-07, 29.4% of Google's own autocomplete suggestions about Alaska are negative (32 of 109) — including "alaska air lawsuit".

    2026-07census of returned suggestions at snapshot date

    Suggestions vary by time and geography; editorial/research use with as-of date.

  • In 2024-01, Alaska drew 3.72x its normal Wikipedia attention (159263 views) with press tone -1.662 across 20270 articles, while cancelling 17.55% of flights.

    2024-01attention ratio vs airline's own median month

    Tone from GDELT V2 (global English-language news).

  • In 2023-12, Alaska drew 1.77x its normal Wikipedia attention (75928 views) with press tone -2.208 across 2830 articles, while cancelling 0.66% of flights.

    2023-12attention ratio vs airline's own median month

    Tone from GDELT V2 (global English-language news).

  • In 2023-10, Alaska drew 1.1x its normal Wikipedia attention (47272 views) with press tone -3.529 across 3981 articles, while cancelling 0.24% of flights.

    2023-10attention ratio vs airline's own median month

    Tone from GDELT V2 (global English-language news).

  • In 2018-08, Alaska drew 1.73x its normal Wikipedia attention (74065 views) with press tone -2.974 across 8245 articles, while cancelling 1.29% of flights.

    2018-08attention ratio vs airline's own median month

    Tone from GDELT V2 (global English-language news).

Denied boarding

  • In 2021, Alaska Airlines Inc. involuntarily denied boarding to 347 passengers (0.125 per 10,000 boarded), paying $5834 in compensation.

    2021complete DOT-reported population

What this scorecard does not tell you

  • Cancellation and delay rates are not directly comparable between carriers. Route networks differ, and so does the weather they fly through.
  • An average delay figure is computed across delayed flights only, so a carrier that cancels its worst flights can look better on that measure. Read any delay average next to the cancellation rate.
  • Regional flights sold under this airline’s code may be operated by a different carrier. Since 2018 they are attributed to the marketing carrier, which is the code on your ticket.
  • These are counts and rates, not explanations. We have not tested why any figure moved.

Nothing here tells you what you are owed. That depends on the rule for your situation, which is on the passenger rights pages.

Row30 provides data journalism and education, not legal advice. We are not a law firm and do not represent passengers in legal proceedings. For advice about your own situation, consult an attorney.

Source: Google autocomplete suggestions as of 2026-07, collected and classified by Row30.

Source: Row30 Airline Report Card, computed from U.S. DOT BTS data (On-Time, Form 41, baggage, denied boarding).

Source: U.S. DOT Air Travel Consumer Report denied boarding data; analysis by Row30.

Source: U.S. DOT Bureau of Transportation Statistics, Airline On-Time Performance; analysis by Row30.

Source: U.S. DOT Form 41 financials via Bureau of Transportation Statistics; analysis by Row30.

Sources: SEC EDGAR company filings; U.S. DOT BTS; analysis by Row30.

Sources: U.S. Senate LDA; U.S. DOT Form 41 + On-Time Performance via BTS; analysis by Row30.

Sources: U.S. Senate Lobbying Disclosure Act database; U.S. DOT Form 41 via BTS; analysis by Row30.

Sources: Wikimedia pageviews; GDELT Project; U.S. DOT BTS; analysis by Row30.